FAQ
Quick answers to common questions about Typr.
General
What is Typr?
Typr is a privacy-first AI meeting notes app. Everything processes on your device - your meeting data never leaves your computer.
How is Typr different from Otter.ai or Fireflies?
- Typr: Processes locally on your device, works offline, no bots
- Cloud services: Upload audio to servers, use data for AI training, require bots
Do I need internet to use Typr?
No. After initial setup, Typr works completely offline. Internet only needed for:
- Initial AI model download (one-time)
- App updates (optional)
- Cloud models (optional, for better accuracy)
Features
Can Typr transcribe in multiple languages?
Currently English only. More languages coming based on user demand.
How accurate is the transcription?
95%+ accuracy in good audio conditions. Accuracy depends on audio quality, microphone, speaker clarity, and background noise.
Can I edit transcripts?
Yes! Edit transcripts directly in the app. Changes save locally.
Does Typr work with video calls?
Yes! Typr records Zoom, Google Meet, Microsoft Teams, in-person meetings, and any audio on your Mac.
Can I export my notes?
Yes. Export formats: PDF, Word (.docx), Markdown (.md), and Plain text (.txt).
See Export & Sharing for details.
Privacy & Security
Is my data really private?
Yes. Everything processes locally. We can't access your meetings.
Optional cloud models use zero data retention - audio deleted immediately after processing.
See Privacy & Security for details.
Can others see I'm recording?
No bot joins meetings, so no recording indicator. However, always inform participants (often legally required).
Where are my recordings stored?
Locally on your Mac at ~/Library/Application Support/Typr, encrypted with AES-256.
What if I lose my computer?
Data is local only. We recommend regular system backups, exporting important meetings, and enabling FileVault encryption.
Technical
What are the system requirements?
- macOS: 11 (Big Sur) or later
- RAM: 4GB minimum, 8GB recommended
- Storage: 2GB for app + models
- Processor: Intel or Apple Silicon (M1/M2/M3)
Does Typr work on Windows or Linux?
Not yet. macOS only. Windows and Linux support on our roadmap.
How much disk space do recordings use?
Audio: ~1MB per minute (~60MB for 1 hour). Transcripts are negligible. AI models: 1-1.5GB (one-time).
Pricing
Is there a free version?
Yes! Typr Free includes:
- Unlimited meetings up to 25 minutes
- Full AI transcription and summaries
- 5 AI chat interactions per meeting
What does Typr Pro include?
€14.99/month or €12.42/month (annual):
- Unlimited meeting length
- Unlimited AI chat
- Custom templates
- Priority support
Can I try Pro before buying?
Yes! 14-day free trial. No credit card required.
What's the refund policy?
Not satisfied? Contact us via chat on typrapp.com for a refund.
Can I cancel anytime?
Yes. Cancel in app settings. Pro features stay active until billing period ends.
Need More Help?
- 🔧 Troubleshooting: See Troubleshooting for detailed solutions
- 💬 Live Chat: typrapp.com (fastest)
- 📧 Email: support@typrapp.com
- 🐦 Twitter: @typrapp
We typically respond within 1 hour during business hours.